Frequently Asked Questions

Preparing, strengthening, restoring marriages and families

Our Approach

Our approach to therapy combines techniques from various approaches, primarily cognitive-behavioral and interpersonal therapies. Cognitive-behavioral therapy helps you identify and change certain thinking and behavioral patterns that may be contributing to your difficulties. Interpersonal therapy focuses on how certain ways of responding within relationships contribute to happiness and unhappiness. Solution focused therapy emphasizes the present and the future, and helps you use your strengths and resources to create the change you desire. We believe in working collaboratively with our clients to set treatment goals and to develop a customized treatment plan.

Frequently Asked Questions

What should I expect for my first session?

Congratulations on your decision to schedule an appointment. It takes courage to move forward and seek help. The first session for all types of therapy will serve as an introduction to provide more information about our background and services followed by an in depth conversation about yourself and your situation. We will answer any questions you may have and how a Time to Heal can be helpful to you.  If you have not completed the forms provided try to to arrive early.  Each appointment will last 50 minutes. Our focus in the initial session will be to understand your current situation, challenges with relationships and the reason for your decision to come to therapy. Your therapy will be strictly confidential and will be held in a private practice setting. 

Do you take insurance?

We will be happy to provide you with a statement, which you can submit to your insurance company. Please check your coverage carefully to determine your benefits. You are responsible for all copayments and deductibles per your health insurance plan allowable amount. Full payment at the time of service will be required.

We accept some insurance carriers and fees vary for different services. For those without insurance, a sliding scale fee discount may be available. Call us directly for more information.

When do reduced fees apply?

Reduced fee services are available for those on a limited income and on a referral basis by your church. Our center offers faith-based counseling and coaching and more than 50 percent of our client referrals are from churches. The community as a whole is serviced and spirituality is integrated into the process only at the request of the individual.

What forms of payment do you accept?

We accept Visa, MasterCard, all major credit cards, debit cards, checks or cash. To make a payment with your credit card, just click here and you will be taken to the Paypal website.  Then complete the required fields by filling in the payment amount and clicking “Make a Payment” on the Paypal website.

What is your cancellation policy?

If there is a serious illness or emergency event that would prevent you from coming to your appointment, you must contact our office as soon as possible. Simply leaving an email message will not relieve you of your responsibility to come to the appointment.

Cancellations require 24-hour notice or session fee applies. Missed appointments or late cancellations will be billed to you.  We will do our best to reschedule your session and accommodate your request for a preferred time and date. Thank you and we appreciate your cooperation.

How long does therapy usually last?

The length of therapy will vary based on the individual and the concerns to be addressed. We believe in working with our clients to set a treatment plan with customized goals. During this collaborative process, your therapist will both provide and request feedback from you throughout your sessions. Your treatment plan will be based on your specific needs and desires. During the first two or three sessions your therapist will be focusing on your assessment to create  your treatment plan with your input. The length of your  therapy can last from three to six months, and may be  shorter or longer based upon the nature of the presenting problem.